Healthray Reviews

“At Vibrant, we were using different software for different departments earlier, which made coordination difficult. After switching to Healthray, we moved everything into one system. Now patient records, billing, pharmacy and inventory are all connected in one system. There is less duplicate entry and it is easier to track what is pending between departments.”

Dr. Bhaumik Rathore

Vibrant Multispecialty Hospital

Multispeciality

"A surgical patient passes through many teams before going home, so coordination between departments is very important for us. Consultation, admission, investigations, OT, medicines and billing all need to stay aligned without repeated follow-ups between staff. With Healthray, these departments are connected on the same patient record, which has made the overall workflow smoother and reduced confusion for our team during treatment and discharge."

Dr. Vimal Dhaduk

VR Group of Hospitals / Gastron Hospital

Gastrointestinal Surgery

"I’ll be honest, earlier we were managing everything through different systems and it used to slow things down during rounds. Now I just open the patient and I can see what’s been done, what’s pending, and the latest reports in one place. It’s not about “features” for me, it just saves me from jumping between screens when the ICU is already busy."

Dr. Maharshi Desai

Akshara Apollo CBCC Cancer Centre

Critical Care Specialist MD

"Morning OPD is usually very busy, so the system needs to be fast. I need old consultation, reports and medicines quickly while seeing the patient. Healthray shows all this on one screen, and even when lab or pharmacy updates come in, they reflect in the same patient record, so I don’t have to ask staff for old files. It saves my time during consultation."

Dr. Dipak Viradia

Chest Physician Universal Hospital

Pulmonologist

"For us, buying the software was not the main concern. The real question was whether our team would actually be able to use it in daily work, because we had no prior experience with this kind of system. At the start, we were unsure how reception, doctors and billing would adjust to it. The Healthray team came to the hospital, trained the staff on-site and showed each workflow in a simple way. That helped clear most of the hesitation in the beginning. Now the staff uses it comfortably in their own roles. Each department handles its part without confusion, and it has become part of the regular hospital routine."

Dr. Monil Parmar

Universal Superspeciality Hospital

Multispeciality

"One thing I can say after using Healthray in our daily OPD work is that their support team has been genuinely helpful even after implementation. We’ve reached out a few times during OPD hours over call or email, and they respond properly and help us sort out the issue instead of just giving a generic reply."

Dr. Arpit Gajjar

Shubh Multispeciality Hospital

Multispeciality

"I did have some doubts when I first started using it. I called the HealthRay team a couple of times and they actually helped me sort it out properly. Even now, if I face any issue, I can call them and someone responds who understands the problem, not just a standard answer. For a clinic like mine, that kind of support really matters because we don’t have an IT person here all the time."

Dr. Milan Modi

Chest Physician Modi Allergy & Chest Clinic

Pulmonologist

"Most of my diabetic patients come for regular follow-ups. I need their previous reports, medicines and consultation history in front of me, not somewhere in an old file. With Healthray I can open the patient and continue from the previous visit. It is simple, but it makes everyday follow-up much easier."

Dr. Pradip Dalwadi

Pratham Endocrine & Diabetes Centre

Endocrinologist and Diabetologist

"After using Healthray for some time, I can clearly see the benefit in follow-up patients. Many of my patients need long-term care, so having all their old reports, images and consultation notes in one place is very helpful. I can quickly open the previous visit and compare it with the current condition without searching in different files. This makes it much easier to track progress over time."

Dr. Purav Kansara

Limb Deformity Correction Center

Multispeciality

"Simple thing I like about Healthray: when an old patient comes back, I can see the previous chest reports, medicines and consultation notes while the patient is sitting in front of me. I don’t have to ask someone to find the old record first."

Dr. Samir Gami

Shivam Chest Clinic

Pulmonologist

“The automated appointment reminders have been quite useful for our front desk. It reduces a lot of routine calling because patients are automatically reminded, and when they return I can instantly open their earlier eye records and understand the full history without starting from scratch.”

Dr. Gautam Beladiya

Beladiya Eye & Dental Hospital

Ophthalmologist

"Most of our patients come for follow-ups, so having their previous consultation history, reports and prescriptions in one place is very helpful. It saves time during OPD and makes it easier to continue treatment without searching for old records. The system has been simple to use in daily practice and fits well into our routine workflow."

Dr. Kaivan Shah

Bhavna Super Speciality Eye Care

Ophthalmologist

“The biggest concern for me was not the software itself, it was whether our staff would actually use it properly. Reception, billing, doctors and other departments all work differently, so the initial training was important. Once the workflows were set and the staff got used to it, the amount of coordination between departments reduced a lot. Now most teams know exactly what they need to do in the system.”

Earlier, if I wanted to know what was happening in billing, pharmacy or another department, I usually had to ask someone for a report or call the concerned team. With Healthray, most of that information is available in the same system. I can see the hospital activity much more clearly now, and it is easier to identify where something is pending instead of finding out at the end of the day."

“We already had different systems and years of data, so switching was not something we wanted to do casually. My main questions were around migration, user access, integrations and what kind of support we would get after go-live. Healthray’s team worked with us through the setup and configuration, and we were able to bring the major workflows into one system. From an IT point of view, having fewer disconnected systems to manage has made things easier.”

"No two specialties work exactly the same way. We needed a system that fits our urology workflow, not the other way around. Healthray was customized based on our requirements, so it works according to our process. Whenever we face any issue, the support team is helpful and resolves it within time."

Dr. Ketan Rupala

Rupala Kidney & Prostate Hospital

Urologist, Urosurgeon, Kidney