In the Indian healthcare market, you will find the array of medical platforms and picking the suitable one is like a strenuous task. Two clinical solutions stand out one, which are Healthray and Practo.
Based on the current scenario, it becomes compulsory to opt for the hospital management system to supervise activity in the modernized way. Otherwise, ready for losing patients. The software you decide now will reshape your future healthcare practice, mainly your hospital revenue depends upon that.
Now take the first best healthcare software option, that is Practo. A renowned commercial platform In India, which provides a number of attractive features but fails to win the physicians and patients heart.
Physicians likely have high expectations with practo. But, it is difficult to meet in real-time. As doctors have hardship in creating personalized treatment plans and the internal functions are not evolved as the time passes.
They have made reasonable changes and provided support but not immediate or we can say that, does not furnish when needed. Furthermore, some people report that it occasionally creates server issues, which slashes patient satisfaction and increases downtime.
Do you want to enhance potential revenue with least investment?
For that, you should try Healthray, the best clinical software option in all aspects. The excellent clinical solution that you ever wanted from appointment, prescription, discharge, to insurance claim. Creates the RX in more than 14 languages, provides full customer support, offers high-end scalability, and high-end customizable options.
With Healthray, you will never be trapped into any cyber attack due to having robust world-wide security measures. Excellent patient-facing attributes that augments coordination level and increases care standards. Still, you feel overwhelmed which to choose?
For this, you need to look upon this blog that assists to comprehend the actual difference and simplifies to make a right choice.
Why Is Healthray A Better Choice For Broad Patient Reach?
Healthray, an AI-enabled healthcare management system platform that aims to digitize each hospital organization and reach clinical services to each patient. It has state-of-the art facilities that makes the healthcare services more superior and easy going. Furthermore, modernizing each healthcare centre, whether it is medium, small, and large corporations.
Not constrained to supervise medical documents and patient service but also streamlines inventory, finance, and costs management. Has specialty-specific modules, which you will find rarely in any healthcare platform. Encompasses antenatal form and different formulas, glucometer device integration, embedded eGFR calculator, specialty-specific templates, and more.
Furthermore, its advanced imaging capabilities helps to analyze medical images and makes it easier to explain to senior providers and patients. Laboratory, radiology, and pharmacy integration to speed up order management process and generate results. Let’s comprehend more how is Healthray a better choice for the broad patient reach :
Leveraging AI For Data Driven Insights
In any healthcare organization, there are a number of decisions which are made in their routine that are related to treatment, administrative department, surgeries, inventories, and patient care.
Utilizing the artificial intelligence algorithms to comprehend what data tells and automatically present in the easy graphical format.
Simplifying to make healthcare conclusions and make big decisions within seconds. Also, it has the potency to provide you the direct answer like how many patients are new?
Manage Wide Records and Patient Base
The perfect healthcare solution for accumulating, arranging, and analyzing clinical information. For this, machine learning and sql queries are largely in use for examining what the data says and how the integrated algorithms have been applied for anticipating the right outcomes.
Every service around the data. If the healthcare data is not accurate and proper, it becomes extremely hard to manage patient and clinical service.
24/7 AI Chatbot Service For Resolving Inquiries
Healthray adopts advanced features like AI chatbot service that quickly answer to every patient query, helps to understand their medical reports, and swift the process of addressing complaints. Moreover, it provides instant answers and finds any kind of medical document within seconds.
When AI handles any query out of their ranging capabilities, it smoothly transfers to the appropriate clinical worker. The healthcare chatbot market size will continuously increase and based on precedence research report, by 2034, it will reach at $ 10.26.
Virtual Consultation Breaks Down Territorial Barriers
Patients have the power to request at any time for virtual consultations, there are many ways to do it such as messaging, audio calls, and video conferencing. Moreover, healthray HMS platform has an intuitive interface, which makes it easier to use healthcare software by adults and old age people.
On the other hand, physicians easily draft the prescription remotely, recommend any other provider, and easily receive payments after consultation.
Practo : The Real Battle To Accomplish Hospital KPI’s
If you are an Indian resident, you might be aware about Practo healthcare software, which is renowned because of the wide network of doctors and you can easily find the right one you need.
Not the one that you can rely upon, there are several obstacles while using the practo software. Moreover, Let’s discuss why it is not the ideal one for the Indian healthcare organization.
Why Is Healthray The Best Practo Substitute For Indian Hospitals?
High Subscription Costs Than Normal
The practo plans are significantly higher for patients and providers, which is a struggling part for both of them. Encompassing additional charges as each provider fee is separate from the platform fee.
There is a one time fee for healthcare providers but they have to take prime and pro plans for getting advanced features.
On the other hand, Healthray is an affordable platform. Moreover, there are no additional charges as Practo has.
Don’t Have An Expected Security
Does it mean Practo does not follow security principles? No, it’s not like that. Practo follows the required security measures like multi-factor authentication, string encryption, audit control and follows needed healthcare rules.
Then, what is the problem? The hurdle lies in access control, they don’t take any strict actions in embedding security while sharing medical documents. The second thing, it provides MFA but it allows weak passwords, also it is a sign of data danger.
If we talk about the Healthray HMS platform, it abides with HIPAA, European Commission, and other world-wide guidelines. Also, Healthray is specifically strict with access control and only allows strong passwords.
Limited Customization Options
Practo does not provide the right for customizing features without their permission, which generally means it modifies when they find it correct and they can ignore the customers requests.
If the Practo desires they can make changes without the customer approval, customization expenses are not covered in the subscription costs.
On the other hand, the Healthray hospital management system provides tailored-made templates, which makes it smoother for physicians to modify internal information. This HMS platform can adapt with healthcare circumstances.
Unethical Charges Even For Current Patient User
There are several healthcare practitioners who raise complaints on this matter, the Practo has a connection fee, which is around 300 to 450 rupees, irrespective of patient amount. Moreover, the Practo takes a good amount of share that is likely 37% and this covers from the provider’s consultation fee.
Besides, the Indian medical council of India does not permit Indian doctors to market their services but the Practo used doctors and patient names for their software promotion.
On the other hand, Healthray has not any policy of charging commission. It has only the purchasing cost.
Step towards digital era with our healthcare solution
Revamp your hospital facilities and embrace change for better healthcare management. Ease in managing and organizing large medical datasets leads to effective analysis. Seize the opportunity now!
Arising Transparency Concerns
The Practo healthcare software differentiates premier providers, it depends whether they purchase the premier plan or not. If they don’t purchase advanced subscription, their name would not be included in the prime doctors listing.
There are several complaints about fake testimonials and unethically using the healthcare provider and patient name. Also, several providers reported that they sell the saved patient information which is saved on the platform.
In Healthray, there is no fake promotion and reviews. All the seen information whether in software and website are authentic.
Struggles To Resolve Complaints In Real Time
Some patients and providers struggled to get instant solutions as it arises because they don’t have any advanced facilities and they have used the feedback moderation system for that.
Moreover, there is no contact number available even in their help and support page. Only email is there, it makes the conversation slow.
If we talk about Healthray In this case, it renders AI healthcare chatbots that quickly receive information, replying quickly and routed calls within seconds. Therefore, none of the complaints remain and also, provide contact and email details in case of in-person support.
Image Description :
Healthray – Right Healthcare Platform For Premier Clinics
- Unmatchable Features – Fully optimized healthcare delivery
- AI-driven Capabilities – Continuous care beyond human capability
- Robust Data Security – Abide with world-wide security measures
- Advanced Configuration Options – Match functionality with clinic demand
- Budget-friendly Platform – Least expensive with advanced attributes
Healthray V/s Practo : A Quick Comparison Table
| Features | Healthray | Practo |
| BI Analytics | Yes | Yes but also In Pro version |
| Robust Security | Yes | Limited Security |
| High-end custom options | Yes | No |
| Specialty-specific module | Yes | Only few modules are available |
| Multi-lingual Support | Yes | Not mentioned anywhere |
| Advanced AI Integration | Yes | Negligible use of AI |
| IPD Management | Yes | No |
| Transparency | Yes | No |
| Radiology Information System | Yes | No |
| Lab and Pharmacy Integration | Yes | No |
| Affordable Platform | Yes | No |
| Medical Image Processing | Yes, its possible | No, its Not |
Conclusion
There are a flood of medical platforms available In India. However, picking the suitable one is the overwhelming task. Healthray and Practo, these are renowned healthcare platforms in India because of their attributes. But, when you closely analyze Practo, you will have many faults that engage from data transparency, customization, patient inquiries to data security. Therefore, Healthray is the best-fit for Indian healthcare organizations because it covers Practo’s limitations.
