Lilavati Hospital’s Path to Modern Healthcare: Leveraging Healthray for Operational Success
Lilavati Hospital is transforming its healthcare operations by collaborating with Healthray, a comprehensive digital platform that eliminates major inefficiencies and elevates the patient experience.
- Physicians had to spend a lot of time writing patient records by hand, which prolonged consultations and wait times.
- High dependency on offline channels hampers the patient reach and follow-ups were not effective.
- Result: Digitalization of clinical workflows, enhanced Patient communication and accessibility, savings, growth, and satisfaction.
Data-Driven Healthcare Improvement Metrics
70%
EHR Adoption
45%
ReductionIin Operation Cost
40%
Faster Diagnostic Reporting
Challenges Faced by Lilavati Hospitals
Key challenges faced by Lilavati Hospital:
Inadequate Digital System Integration
Doctors were spending considerable time on manual documentation, which lengthens the consultation time and slows down patient flow in the system.
The Excessive Use of Offline Communication
The reliance on offline communication channels limits patient outreach, reduces the effectiveness of follow-up care, and delays the delivery of important updates to patients.
Manual Registration & Billing Chaos
Manual registration and billing operations cause chaos at the front desk, slowing patient flow and disrupting administrative efficiency.
Slowdown in Pharmacy-Lab Coordination
Patients have to visit hospitals to check reports or prescriptions due to inadequate coordination or communication between pharmacy and laboratory departments.
How Healthray Transformed Hospital Operations
Digital solutions that streamlined workflows, improved surgical care, and enhanced patient experiences
Cost Saving
After adopting Healthray cloud infrastructure, Lilavati Hospital has witnessed remarkable improvements in operational and financial performance. Lilavati has lessened additional expenses on server maintenance or IT staffing. There is a noticeable improvement in administrative efficiency.
Assistance in Training
Healthray specialists performed detailed assessments of all department workflows to deeply understand their existing challenges and design digital modules based on that. Hospital legacy data got securely migrated to the Healthray cloud system, ensuring a smooth transition without any data loss.
Integration for Coordinated Care
The Healthray interoperable system has integrated all the different departments of Lilavati Hospital into a single, unified, connected network. With Healthray, the pharmacy department can easily view digital prescriptions from doctors. Lab technicians can automatically receive test order notifications.
Enhanced Patient Communication and Accessibility
After adopting Healthray, Lilavati Hospital has improved patient communication and accessibility. They got measurable results: 30% faster consultations with AI suggestions and auto-fill, expanded telemedicine coverage throughout India, 70% EHR adoption within just 3 months and 40% fewer no-shows through automated reminders.
The Digital Journey of Universal Hospitals with Healthray
Universal Hospitals partnered with Healthray to transform their healthcare operations with AI-powered automation and unified patient management. The results demonstrate how digital innovation elevated efficiency, clinical accuracy, and patient satisfaction across the entire care ecosystem.
+30% Faster Patient Onboarding
Digital forms, automated verification, and paperless workflows helped the hospital onboard patients swiftly while eliminating manual entry errors.
40% Reduction in Administrative Workload
Healthray automated routine tasks like appointment scheduling, report sharing, and follow-ups, allowing staff to focus more on patient care.
+25% Increase in Clinical Efficiency
Doctors accessed unified medical records and AI-generated insights, improving diagnosis accuracy and treatment planning.
50% Faster Data-Driven Decision Making
Real-time dashboards and automated reporting empowered management to make quick, strategic decisions backed by accurate data.
What Our Clients Say
“We just don’t react and now we plan proactively and that’s what makes the real difference”
Tangible Outcomes: Savings, Growth, and Satisfaction
After adopting Healthray cloud infrastructure, Lilavati Hospital has witnessed remarkable improvements in operational and financial performance. Lilavati has lessened additional expenses on server maintenance or IT staffing. There is a noticeable improvement in administrative efficiency. Staff overtime has significantly decreased, appointment adherence has increased dramatically, and the billing process takes less time to complete.Doctors appreciate faster access to health records and streamlined workflows during consultations. Patients are equally satisfied with transparent billing, faster results, and the ability to access prescriptions online anytime. Healthray has created a smarter and patient-centric environment where technology and care maintain balance.A senior consultant remarked, “Healthray has revolutionized the way we practice. Every department speaks the same digital language now—it’s faster, smarter, and far more patient-friendly.”
We Secure Your Data Like No One
Your data protection is our first priority, we never step-back into that. Covering world-wide regulatory frameworks to maintain confidentiality and absolute prevention from data breaches.
End-to-end compliance to avoid risks and enhance safety. With our best-in-class security, you can freely share information and communicate with the cross-organization department.
- Safe and Secure your transaction with end-to-end encryption
- Retain your information on the cloud server
- Implementing Multi-factor authentication (MFA)
- Without your permission, your data will never go anywhere
