Lilavati Hospital’s Path to Modern Healthcare: Leveraging Healthray for Operational Success
Lilavati Hospital is transforming its healthcare operations by collaborating with Healthray, a comprehensive digital platform that eliminates major inefficiencies and elevates the patient experience.
- Physicians had to spend a lot of time writing patient records by hand, which prolonged consultations and wait times.
- High dependency on offline channels hampers the patient reach and follow-ups were not effective.
- Result: Digitalization of clinical workflows, enhanced Patient communication and accessibility, savings, growth, and satisfaction.
Data-Driven Healthcare Improvement Metrics
Challenges Faced by Lilavati Hospitals
Inadequate Digital System Integration
The Excessive Use of Offline Communication
Manual Registration & Billing Chaos
Slowdown in Pharmacy-Lab Coordination
How Healthray Revolutionized Lilavati Hospital Efficiency
Cost Saving
After adopting Healthray cloud infrastructure, Lilavati Hospital has witnessed remarkable improvements in operational and financial performance. Lilavati has lessened additional expenses on server maintenance or IT staffing. There is a noticeable improvement in administrative efficiency.
Assistance in Training
Healthray specialists performed detailed assessments of all department workflows to deeply understand their existing challenges and design digital modules based on that. Hospital legacy data got securely migrated to the Healthray cloud system, ensuring a smooth transition without any data loss.
Integration for Coordinated Care
The Healthray interoperable system has integrated all the different departments of Lilavati Hospital into a single, unified, connected network. With Healthray, the pharmacy department can easily view digital prescriptions from doctors. Lab technicians can automatically receive test order notifications.
Enhanced Patient Communication and Accessibility
After adopting Healthray, Lilavati Hospital has improved patient communication and accessibility. They got measurable results: 30% faster consultations with AI suggestions and auto-fill, expanded telemedicine coverage throughout India, 70% EHR adoption within just 3 months and 40% fewer no-shows through automated reminders.
How Healthray Empowered Lilavati Hospitals to Achieve Operational Excellence
Lilavati hospital closely collaborated with the Healthray implementation team and customized every specific need of the department. The Healthray platform supports real-time updates from registration to discharge, billing, and post-care monitoring.
What Our Clients Say
“Healthray training has strengthened the confidence of every staff member. We can now manage all the departments in just one click.”
Tangible Outcomes: Savings, Growth, and Satisfaction
After adopting Healthray cloud infrastructure, Lilavati Hospital has witnessed remarkable improvements in operational and financial performance. Lilavati has lessened additional expenses on server maintenance or IT staffing. There is a noticeable improvement in administrative efficiency. Staff overtime has significantly decreased, appointment adherence has increased dramatically, and the billing process takes less time to complete.
Doctors appreciate faster access to health records and streamlined workflows during consultations. Patients are equally satisfied with transparent billing, faster results, and the ability to access prescriptions online anytime. Healthray has created a smarter and patient-centric environment where technology and care maintain balance.A senior consultant remarked, “Healthray has revolutionized the way we practice. Every department speaks the same digital language now—it’s faster, smarter, and far more patient-friendly.”
We Secure Your Data Like No One
- Safe and Secure your transaction with end-to-end encryption
- Retain your information on the cloud server
- Implementing Multi-factor authentication (MFA)
- Without your permission, your data will never go anywhere
