Quick Summary 

Want to build a patient-centric hospital? But, you don’t know how to plan and what technology is necessary to employ. To clear your doubts, we are here with a comprehensive blog that covers everything from design to AI technologies Also, furnishing the importance of patient-centric healthcare organization. 

Introduction

Redesign your healthcare? Don’t know where to focus more on patient care approaches or hospital interior. We suggest you to go with the patient-centric services rather than fancy walls and lights. Usually, the simple ambience is required in the healthcare sector but you should provide advanced facilities that tackle emergency situations and increase care delivery. 

In the current hospital market, more than 90% patients select healthcare organizations based on what they experience in services and not on clinical efficiency and decorating healthcare walls. Moreover, it is helpful for your future healthcare growth, grows profits without a hitch, and minimizes readmissions. 

I hope you are agreeing that prioritizing patient facilities is not a choice but the essential one, it is for every size of healthcare centres, whether it is small or large. Furthermore, the patient centric hospitals mostly adopt the hospital management software to preserve your magnificent time, slashes costs, and highly affects the patient outcomes. Having an idea is not enough, you need to sincerely work on this. Before that let’s understand.Then, you will be implemented well.  

Why Is Smart Patient-Centric Design Vital In Hospital? 

Undoubtedly, the most crucial element is a treatment procedure. Then, why should hospital design matter?  If you focus on patient care requirements in the healthcare centre, craft a welcoming environment that calms their stress level and comfortable services heal faster. But, what’s the actual importance of this : 

Enhanced Staff Efficiency 

Impactful designs automatically improves workflows and easily handles stock level without creating any stress. Therefore, this reduces the staff frustration and increases their satisfaction towards their work. Let’s dive into how is it achieved : 

  • Thoughtful workflow design 
  • Automates daily activities 
  • Create Healing environment 
  • Implement Modern Devices 
  • Follows Patient hub Concept 

Improve Care Flows 

Redefines the complete healthcare eco-system which initiates from scheduling services, reminders, stock management, and foster digital services that saves their time and aids to monitor from anywhere. Get to know how design enhances care flows : 

  • Employed remote monitoring services 
  • Maintains coordination across all divisions 
  • Extensive connectivity to diverse systems 
  • Scrutinize data to make clear decisions
  • High-end power of accessing patient data 

Increase Patient Experience 

New designs demand modern technologies, which undoubtedly helps in relieving pain and faster patient treatment. Moreover, the predictive analytics anticipated effects of a particular medical treatment, furnishing details and solution in case of adverse situations. Let’s see what actions hospital take for seamless patient experience : 

  • Electronic digital tools  
  • Personalized outreaches
  • Smart infrastructure 
  • Patient Health Portal 
  • Healing architecture 
Note Icon NOTE
If you want to run a successful healthcare organization, then you should first prioritize patient experience.

Minimize Readmission Rates 

Smart healthcare organizations leverage teach-back approaches, meticulously explain post-care instructions to patients and also, render reminders. Furthermore, the new technology helps to explain them in their native language.    

The modern designs streamline to have better communication with patients and explain instructions at their available time. Therefore, they follow their medical duties on time and reduce readmission rate than usual. 

Employing AI-Enabled Technology For Unparalleled Care 

Employing AI-Enabled Technology For Unparalleled Care- Healthray

Supreme patient care, the objective of every healthcare centre but also the unfulfilled wish of many. Don’t panic, AI-enabled technologies come to accomplish your aims and fulfill patient desires. Here’s how :  

Robotic-assisted System

  • Imagine a healthcare organization, where the surgeries are done with no pain and with faster recovery. 
  • It occurs when leveraging robotic surgery systems and the operations controlled by healthcare professionals. 
  • Encompassing high-definition camera,  surgeon console, patient-side robotic arm, and vision system.

Therefore, the robotic-assisted system increases precision, minimizes blood loss than usual, clear view, and utilizes minimal invasive procedure. 

Predictive Analytical Model 

  • Need forecasting model for quick and safe personalized medical service, aids to accomplish the rising demand of patients. Surprisingly, it maintains the same level of quality. 
  • Cutting-edge tool for clinics and large hospitals, as it processes and understands the current and historical pattern to know what’s coming in the future.

Also, AI in healthcare helps in early inspection of serious diseases and anticipating the inventory level, minimizes risks and increases efficiency.  

Medical Image Processing 

  • Retrieving two dimensional images and three dimensional images, one can easily rotate and crop the specific part of the medical image, which is necessary for surgeries.
  • Highlighting and selecting any specific area on healthcare images with rectangle, square, and circle in different colors.
  • Minimizes the mounting stress on healthcare providers as it helps in diagnosis and examines medical images meticulously. 
Pro Tips PRO TIP
“Standardized formats used for image processing, employing federating learning, and optimize models by eliminating bias.”

Augmented Reality (AR) 

Showcasing electronic information into the physical world, it seems like live to you and enhances procedure accuracy. Moreover, physicians exhibit the 3D models of a particular section, which seems easier to diagnose and increases treatment precision. In what area, the AR works in the healthcare : 

  • Complex surgeries 
  • Remote assistance 
  • Educating patients 
  • Staff Training 
  • Visualize patient charts 

Learn more: The Complete Guide To Automating Healthcare Operations

Create a Culture of Empathy 

Empathy, critical one in the healthcare organization and offers psychological support to patients and healthcare staff, enhances financial support and increases care efficiency. Furthermore, it strengthens the bond between practitioners and patients. Let’s examine how to create an empathetic culture in hospitals :   

Render Training 

Creating an empathetic environment cannot be possible without facilitating education to staff about how to handle situations when the patient is irritated or angry. Moreover, these programs entail communication lectures and emotional intelligence programs. 

Based on the Johns Hopkins University research, just 40 seconds of human care reduces the patient anxiety level. Additionally, it increases the chances of patient-revisits. 

Applied Communication Protocols 

There are certain regulations staff need to follow while communicating with patients like using simple language as much as possible that is easy to understand, eradicate the use of jargon words. 

Furthermore, they should speak to patients with their preferred language, actively listen to patients and even staff are instructed to show non-verbal cues. 

Personalized Care 

After taking consultation and treatment, it is a duty of healthcare staff to collect feedback from each patient, where they feel dissatisfied and take desired actions on the second visit. Furthermore, staff should take care of patient emotions and it’s their duty to create a safe environment. 

Create personal goals for each patient, monitoring them well whether it is achieved or not. Leverage each clinical technology wisely and carefully.  

Culture Sensitivity Programs 

A critical element of the empathetic program, gaining staff skills to handle any adverse patient situation and their behavior. Teach them how to behave calmly in stressful situations and deal with the conflicting scenarios.    

Creates a virtual different scenario and practices empathy with patients. Therefore, it is the easy way to build patient trust and confidence. 

Accreditation Standards To Minimize Risks 

There are standard regulatory bodies, national accreditation board for hospitals and healthcare providers (NABH) in India and joint commission international (JCI) in the United States. Moreover, let’s talk about in detail : 

Documentation 

  • Ensure patients records are holistic, precise and available in the real-time 
  • Adheres with the statutory rules while drafting any medical document  
  • Support in audit reports, increases data quality, and improve safety 
  • Regular surveillance of documents, inspecting errors and duplicates.   

FGI Guidelines 

Certain standards should be maintained while constructing and designing healthcare organizations. Moreover, certain regulations follow in case of implementing electrical sockets and controlling infections. 

It follows from general wards to specialized areas. Therefore, it increases patient safety and minimizes infection risks.  

NABH Standards 

  • For accreditation, first registering and uploading relevant documents  
  • Employ regulations across the complete healthcare organization
  • Globally recognized and supports government schemes 
  • Maintains the healthcare standards and increases patient safety. 

JCI Standards

This is the United States regulatory body, which frames regulations for improving patient-centred  care, and tries to accomplish patient safety objectives. Furthermore, it precisely guides healthcare organizations for persistent care.    

Also, it merely eyes on the patient rights, helps to increase hospital quality, and improves clinical practice. 

Data-driven Delivery For Optimizing Care Flows 

In the healthcare sector, meaningful insights play an essential role to make data-driven decisions. Moreover, it requires employing the hospital management software, which uses the data effectively. Its role is wide, let’s figure out more: 

Operational Management 

Handles the patient medical details including past histories and current information from their appointment date to payment receipt. Moreover, the HMS software fetches any type of patient data easily and gathers at one place for further process. 

Creating invoices along with CPT codes, reduces replicate records, manages bed, effectively supervises staff, and enhances better coordination. 

HCAHPS Dashboard 

A robust analytical tool, combines patient and clinical details in the visual appealing format. It depicts the real-time details, helps in making healthcare decisions and increases care standards as it highlights the hidden data patterns. 

Streamlines for hospitals to trace their key performance indicators to compare performance with other competitors. Also, it positively impacts healthcare finances.  

Clinical Decision Support 

Leveraging the advanced automated principles for rendering treatment suggestions, increasing care quality, and improving client outcomes. Furthermore, it pulls the client real-time and historical details, and applies medical knowledge on healthcare information.    

Also, providing actionable suggestions that heightens the diagnostic services and enhances care quality.

Conclusion 

Want a patient-centric healthcare organization? Then, you should focus on hospital design, employ AI-enabled technologies, create a better empathy culture, accreditation standards is must, and have a data-driven solution. Moreover, smart design has been required to eradicate readmission rate, improves patient experience, increase staff efficiency, and improves care flows. Diverse AI technologies encompasses a predictive analytical model, robotic assisted system, medical image processing, and augmented reality (AR). Therefore, it increases diagnostic procedure, increases patient outcomes and increases satisfaction score leads to high revenue.