Clinical Managemnt Software FAQ

The CMS automatically generates a patient ID and securely keeps past visits, test results, and prescriptions in one dashboard.

Yes, users can view doctor availability, book slots, and receive SMS/email notifications to reduce no-shows.

CMS automatically generates bills based on services provided. It supports online, cash, and card payments.

Yes, digital prescriptions and test reports are created automatically, allowing doctors to review patient history with one click.

Yes, it manages multiple doctors, departments, and staff with individual logins and access controls.

Yes, Healthray CMS uses data encryption and secure login. Only authorized staff can access patient data.

Yes, cloud-based CMS allows access through mobile, tablet, or laptop securely.

The Healthray support team is available via phone, email, and ticket portal. Urgent cases receive priority support within hours.

Yes, CMS provides analytics for revenue, visits, doctor performance, and treatment summaries.

Cloud users get automatic updates, while on-premise users receive scheduled updates from the Healthray team.

Yes, Healthray provides training sessions, demo videos, and manuals during onboarding.

Healthray CMS is subscription-based, offering monthly and yearly billing. Prices depend on users, modules, and deployment type.

Yes, a free trial is available to explore all features before purchasing a paid plan.

Healthray CMS is primarily subscription-based. For lifetime licenses, contact the support team.

Yes, users get discounts for long-term or bulk license purchases. Contact sales for special offers.

Yes, all regular updates and new features are included in the subscription.

Refund policies are not publicly stated. It’s recommended to use the free trial before committing long-term.

Support is available through phone, email, and online ticketing during business hours.

24/7 support is available only for premium clients and high-priority cases.

Yes, enterprise clients get a dedicated account manager and technical expert for personalized support.

Yes, Healthray offers both on-site and remote sessions for onboarding and training.

Healthray CMS includes patient registration, appointment scheduling, billing, EMR, pharmacy, lab management, insurance, and analytics.

Yes, complete EMR features allow doctors to manage medical history, prescriptions, reports, and treatment plans.

Yes, Healthray includes pharmacy management with stock tracking, expiry alerts, and billing to improve efficiency.

Yes, Laboratory Management features include sample tracking, test management, and diagnostic integration.

Yes, Healthray automates insurance claim submission and tracking for faster reimbursements.